Shipping Policy
At FlagsPlanet, we are committed to providing reliable worldwide delivery for all our customers. Please read our shipping policy carefully before placing your order.
Processing Time and Shipping Location
All orders are processed and dispatched from China within 1 business day after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods and Delivery Times
Shipping carriers and methods vary by destination and are selected at our sole discretion to ensure timely and secure delivery.
Estimated delivery time for all orders is approximately 2 weeks (14 business days) from the shipping date.
Tracking Information
Tracking information is available upon written request via our contact form. Customers may request their tracking number once the order has been dispatched.
Customs, Duties, and Taxes
All fees and import duties are included in the product price except for orders shipped to South America and Asia, where import duties or taxes may apply and are the responsibility of the customer. FlagsPlanet is not responsible for any delays or additional charges incurred by customs processing in these regions.
Lost or Undelivered Packages
If an order has not been delivered within 21 business days from the shipping date, the customer may choose between a full refund or a free resend of the order.
Please contact our support team through the contact form to initiate the process.
Incorrect or Incomplete Addresses
Orders returned or lost due to incorrect or incomplete shipping addresses provided by the customer are not eligible for a refund or resend. Please ensure that all shipping information is accurate when placing your order.
Policy Updates
FlagsPlanet reserves the right to update or modify this Shipping Policy at any time without prior notice. The most recent version will always be available on this page.