Sales Policy
1. Business Information
FlagsPlanet operates as a "entreprise individuelle" based in France. All sales are conducted under these Terms and in accordance with applicable French law (see Section 9).
2. Payment Methods
Payments are processed securely via Shopify Payments, which accepts major credit and debit cards as well as local payment methods supported by Shopify. Customers authorize FlagsPlanet to charge the total order amount, including any applicable taxes, at the time of purchase.
3. Order Acceptance
FlagsPlanet reserves the right to refuse or cancel any order at our sole discretion. Reasons may include, but are not limited to:
- Pricing errors
- Insufficient stock
- Suspicious or fraudulent orders
Customers will be notified in such cases, and any charged amount will be promptly refunded.
4. Pricing and Currency
- All product prices are listed in euros (€) by default.
- Shopify may display and collect payments in local currencies at the customer’s checkout.
- Prices include all applicable taxes, except where otherwise specified.
5. Product Descriptions and Variations
FlagsPlanet strives to provide accurate product descriptions, images, and specifications.
- Small variations in size may occur due to manufacturing or display differences.
- Minor variations in size of 5% or less compared to product description do not qualify for refunds, returns, or resends.
6. Shipping
Shipping is subject to the FlagsPlanet Shipping Policy, which provides estimated delivery times.
- Delivery times are estimates only and may vary due to customs, logistics, or carrier delays.
7. Limitation of Liability
FlagsPlanet is not liable for any indirect, incidental, or consequential losses, including but not limited to:
- Customs delays or fees
- Loss of profits or revenue
- Improper use or mishandling of products
Our liability is limited to the value of the purchased order.
8. Intellectual Property
All content explicitly referencing FlagsPlanet, including product images, logos, and textual descriptions, is the intellectual property of FlagsPlanet.
- Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Governing Law
These Sales Conditions are governed by French law. Any disputes arising from the purchase of products from FlagsPlanet shall be subject to the exclusive jurisdiction of French courts.
10. Modifications
FlagsPlanet reserves the right to modify these Sales Conditions at any time without prior notice. The most recent version will always be available on this page.